SOP Report: Operations Site Visit Checklist

This SOP report template supports hospitality operations during site visits, focusing on guest experience and compliance across restaurant, kitchen, and bar areas. Use it to review cleanliness of restrooms and tables, check music, temperature, and lighting, and confirm correct playlists and volume. Evaluate service touchpoints such as suggestive selling, course timing, and manager engagement. Inspect kitchen order, chef uniforms, ticket times, and food quality, including freshness, seasoning, temperature, and presentation. Assess bar presentation, bartender engagement, and drink balance with appropriate garnishes. The checklist helps teams document observations, capture photos, and summarize general comments to drive consistent standards and continuous improvement.