This Manager on Duty template for Shores Resort and Spa guides comprehensive property walkthroughs and quality checks. Inspect guest entrance and valet operations, lobby conditions and event boards, restaurant and bar setup and business levels, and the tiki bar and pool area, including furniture alignment, cleanliness, towels, and fire pit operation. Review basement walkways, employee break areas, and fitness center amenities such as towels and TV. Assess spa and shop presentation and activity, and conference spaces for lighting, paint, and repairs. Perform guest room inspections, capture general notes and guest issues, and evaluate parking lots, elevators, stairwells, boutique shop, and marketplace. Capture comments and photos throughout to document standards and issues.
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