Template

Hotel MOD Checklist for Sanya Operations

by justin jin, from the Community

10+

Use this Manager on Duty checklist to audit daily hotel operations across restaurants, pool and beach, rooms, gym, spa, recreation, kids club, meeting rooms, lobby, and back of house. Verify cleanliness, maintenance, safety signage, life vests, grooming, service speed, music, lighting, scent, Wi Fi, and guest engagement. Ideal for ensuring VIP welcomes, queue management, and consistent resort standards.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Manager on Duty (MOD) Checklist
This Manager on Duty (MOD) checklist helps hotel supervisors run consistent shift inspections across front office, housekeeping, lobby, kids club, gym and pool, meeting rooms, restaurants, kitchens, and back of house. It covers guest welcome and farewell, service recovery, VIP readiness, safety checks, cleanliness, internet and music status, security coordination, and end‑of‑shift handover, providing a clear, auditable framework for daily hotel operations.
by James Sitohang, from the Community
Downloads: 0
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Template
Manager On Duty Report Template
This Manager On Duty Report template supports hotel and resort leaders in inspecting and documenting daily operations across guest and staff areas. Review lobby, reception, reservations, restaurants, gym, spa, pools, beach, outlets, meeting rooms, outdoor spaces, and security. Inspect guest rooms for cleanliness, amenities, safety, and maintenance. Capture service standards like grooming, music, ambience, lighting, and fragrances. Verify Wi Fi coverage and climate settings, note incidents and defects, and raise maintenance tickets where required. Use the form to record times, observations, actions, and handover notes so the next shift can act quickly and keep service consistent.
by H Atakishiyev, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
Downloads: 100+
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Template
Hotel Manager on Duty Operations Checklist
This Hotel Manager on Duty checklist supports daily hotel operations at Aviary Bintaro. It guides the MOD to announce duty status to front office and outlet leaders, complete shift handover, review previous service recovery and close guest issues in person. The checklist covers entrance, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, parking, staff areas, sky bar, playground, pool, kitchens, garbage and generator rooms, ballroom, gardens and signage. It includes random room inspections for facilities, amenities, temperature and cleanliness. Lobby and business center tasks verify music, lighting, scent, internet, furniture condition and queue management, plus service audits. Restaurant checks ensure prompt service and member benefits. Fitness and pool areas are inspected for cleanliness, supplies and equipment readiness. Meeting areas and restrooms are verified for cleanliness, signage accuracy and security. Back of house checks include hallways, lighting, locker rooms, laundry, loading dock, cafeteria, uniform room and service lifts, with coordination with loss prevention and engineering. Conclude with a handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Hotel Manager on Duty (MOD) Checklist

This Manager on Duty (MOD) checklist helps hotel supervisors run consistent shift inspections across front office, housekeeping, lobby, kids club, gym and pool, meeting rooms, restaurants, kitchens, and back of house. It covers guest welcome and farewell, service recovery, VIP readiness, safety checks, cleanliness, internet and music status, security coordination, and end‑of‑shift handover, providing a clear, auditable framework for daily hotel operations.

by James Sitohang, from the Community

Get

Template

Manager On Duty Report Template

This Manager On Duty Report template supports hotel and resort leaders in inspecting and documenting daily operations across guest and staff areas. Review lobby, reception, reservations, restaurants, gym, spa, pools, beach, outlets, meeting rooms, outdoor spaces, and security. Inspect guest rooms for cleanliness, amenities, safety, and maintenance. Capture service standards like grooming, music, ambience, lighting, and fragrances. Verify Wi Fi coverage and climate settings, note incidents and defects, and raise maintenance tickets where required. Use the form to record times, observations, actions, and handover notes so the next shift can act quickly and keep service consistent.

by H Atakishiyev, from the Community

10+

Get

Template

Hotel Manager on Duty Checklist

This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.

by Dicky Leung, from the Community

100+

Get

Template

Hotel Manager on Duty Operations Checklist

This Hotel Manager on Duty checklist supports daily hotel operations at Aviary Bintaro. It guides the MOD to announce duty status to front office and outlet leaders, complete shift handover, review previous service recovery and close guest issues in person. The checklist covers entrance, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, parking, staff areas, sky bar, playground, pool, kitchens, garbage and generator rooms, ballroom, gardens and signage. It includes random room inspections for facilities, amenities, temperature and cleanliness. Lobby and business center tasks verify music, lighting, scent, internet, furniture condition and queue management, plus service audits. Restaurant checks ensure prompt service and member benefits. Fitness and pool areas are inspected for cleanliness, supplies and equipment readiness. Meeting areas and restrooms are verified for cleanliness, signage accuracy and security. Back of house checks include hallways, lighting, locker rooms, laundry, loading dock, cafeteria, uniform room and service lifts, with coordination with loss prevention and engineering. Conclude with a handover to the next MOD.

by Slamet Riyadi, from the Community

10+

Get

Hotel MOD Checklist for Sanya Operations

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