Template

SEAMEA Property Commercial Audit

by Charlie Ridgway, from the Community

20+

This SEAMEA Property Commercial Audit checklist helps hotels and resorts self audit critical commercial areas to drive performance. It covers guest experience, loyalty and brand management, sales planning and systems, meetings and events, contracting, and performance reporting. Revenue management practices include pricing, forecasting, overbooking, and channel mix. Distribution, connected customers and OTA optimization, digital content and advertising, social media, CRM and email, and food and beverage merchandising are reviewed. Communications, media activity, and CSR initiatives such as sustainability and waste reduction are included, enabling rapid gap identification and a practical action plan.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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CXN Pole Capture Form
This free Brand Standards Audit 2023 V4 checklist is designed for hotels and resorts to evaluate brand compliance and guest experience from first impression to post-stay. It covers marketing and website booking, social media, photography, F&B outlets, events and facilities, Titanium VIP program, arrival and check-in, lobby and security, guest rooms and housekeeping, public areas, fitness center, sauna and pool, in-room dining, bar and restaurant service, banquets, payment methods, and life safety. Sustainability practices are embedded throughout, including energy and water saving, waste reduction, and plastic elimination.
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Downloads: 0
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SEAMEA Property Commercial Audit

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