This free Brand Standards Audit 2023 V4 checklist is designed for hotels and resorts to evaluate brand compliance and guest experience from first impression to post-stay. It covers marketing and website booking, social media, photography, F&B outlets, events and facilities, Titanium VIP program, arrival and check-in, lobby and security, guest rooms and housekeeping, public areas, fitness center, sauna and pool, in-room dining, bar and restaurant service, banquets, payment methods, and life safety. Sustainability practices are embedded throughout, including energy and water saving, waste reduction, and plastic elimination.
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