This SAIA catering quality checklist helps auditors and catering teams verify food labeling, storage conditions, preparation and expiry dates, and correct handling of special diets. It covers facilities and safety controls such as unobstructed emergency exits, proper waste disposal and transport, and suitable materials and trolleys for moving food and beverages. The checklist also evaluates customer service, staff language capabilities, use of satisfaction surveys, and defined steps for handling potential food poisoning complaints. Non scoring food defense prompts address access control, secure transport, and protection of food until delivery.
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