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ROSA Malacca Daily Department Checklist

by Zam Haji Daud, from the Community

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This ROSA Malacca daily department checklist supports consistent hotel operations across all teams. It guides Front Office on reports, guest communications, payments, reviews, upselling, and end-of-day audit. Security covers patrols, CCTV, access control, and incident logs. Sales manages inquiries, quotes, events, calendars, and follow-ups. Food and Beverage and outlets coordinate setup, service, upselling, reservations, quality checks, cleanliness, wastage recording, and closing. Housekeeping handles rooms, deep cleans, linens, amenities, public areas, and lost and found. Maintenance oversees building checks, room defects, equipment servicing, and projects. Kitchen manages buffet setup, production, FIFO, item updates, cleaning routines, and equipment checks.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

ROSA Malacca Daily Department Checklist 2025 Hotel | Free Template