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Room Attendant Competency Checklist

by Donna Musarella, from the Community

This room attendant competency checklist helps hotels and serviced accommodations evaluate housekeeping standards and on the job readiness. It covers bed making technique and linen condition, bedroom cleaning and dusting, TV and furniture checks, high dusting and electrical equipment care, and collateral presentation. Bathroom sanitation includes bath, tiles, vanity, toilet, shower screen, chrome, floors, bins, mirrors, and amenity setup. Additional sections assess walls and windows, kitchen tea and coffee areas, crockery and appliance care, stain removal, wardrobe setup and iron condition, and thorough vacuuming. Stayover service standards, corridor cleaning, storeroom and trolley presentation, stock control, and rubbish or linen storage are included. Housekeeping procedures address lost property, absenteeism, key control, hotel security, chemical awareness, reject linen, and workflow, with trainer and trainee sign off.

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Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Room Attendant Competency Assessment
Use this comprehensive room attendant competency checklist to evaluate hotel housekeeping standards and training. Assess skills in bed making and linen presentation; bedroom, bathroom, and kitchen cleaning; amenities setup and refills; stain removal; vacuuming technique and edges; corridor upkeep; and storeroom/trolley presentation and stock control. Cover housekeeping procedures such as lost property, absenteeism, key handling, hotel security, chemical awareness, reject linen, and workflow. Includes site details and trainer/trainee sign-off.
by Aurora Perez, from the Community
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Supervisor Competency Checklist for Housekeeping
Ensure supervisors can consistently assess room readiness with this housekeeping competency checklist. Covering bathrooms, bedrooms, lounge areas, kitchens and minibars, entries and corridors, and balconies, it guides checks for amenity replacement, stain and hair removal, glass and mirror streaks, basin and chrome polishing, linen quality and bed presentation, vacuuming and high dusting, furniture and curtain checks, surface cleanliness, crockery and cutlery par levels, replenishment of tea and coffee, fridge spills, splashbacks and benches, and wall and door marks. Use for training, quality assurance, and periodic inspections to maintain guest-ready standards.
by Donna Musarella, from the Community
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LUXXE Hotel Room Inspection Checklist
This LUXXE hotel room inspection checklist helps housekeeping teams verify room presentation, cleanliness, amenities, and safety before guest arrival. Inspect walls, doors, vents, skirting boards, furniture, desks, television and cabinet, windows and sills, curtains and sheers. Confirm bedroom items such as phone and alarm clock, bed making and linen quality, wardrobe, luggage rack, iron and board, laundry bag and docket. Review in-room information and stationery, tea and coffee area, cupboards and shelving, minibar, waste bins, crockery, cutlery, glassware, fridge, and electrical appliances including remotes. Assess bathroom vanity, mirror, basin, amenities, linen, shower or bath or spa, toilet, and floor. Record maintenance concerns, work health and safety issues, any lost property, evidence of previous guests, and overall comments to ensure rooms are guest ready.
by Nadine Coughlin, from the Community
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LUXXE Apartment Inspection
This LUXXE Apartment Inspection checklist helps hotel and serviced apartment teams assess presentation, cleanliness, and maintenance across guest spaces. Verify walls, doors, vents, and skirting are dust free; check lounge and dining furniture, windows, curtains, and bedroom furnishings. Confirm bed presentation and linen quality; inspect wardrobe, luggage rack, iron and board, and guest stationery including DND, in-room dining, feedback forms, and compendium. Review tea and coffee setup, minibar, cupboards, and contents such as crockery, cutlery, and glassware. Ensure fridge, remotes, and appliances operate correctly. In bathrooms, check vanity, mirrors, amenities, linen, shower/bath/spa, toilet, and floors. Note maintenance or WHS issues and any lost property. Inspect laundry facilities, including washing machine and dryer, and kitchen areas like stovetop, oven, utensils, pots, pans, and dishwasher. Confirm carpets and floor coverings are clean, the LUXXE touch is present, and there’s no evidence of a previous guest.
by Donna Musarella, from the Community
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Room Attendant Competency Checklist

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Room Attendant Competency Assessment

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