Evaluate limited service retail cafe performance end to end with this checklist. It covers customer greetings, uniforms and identification, hours visibility, POS staffing and speed, receipts, order fulfillment times, and transaction completion. Review marketing and communication including required signage, pricing, product identifiers, calories, digital menu boards, and feedback programs. Assess food presentation and quality across beverages, grab and go items, soups, salads, sandwiches, breakfast, desserts, and availability throughout service. Verify wellness initiatives and healthy options, technology reliability for POS and remote ordering, cleanliness and organization throughout servery and dining areas, administrative checks, and food safety logs and temperatures. Track the customer journey from ordering to tasting and promotions.
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