This comprehensive checklist supports auditing of retail full-service cafe operations in healthcare and similar environments. It covers customer experience, service speed, uniforms and identification, pricing and promotional signage, menu and nutrition labeling, and product freshness. Review food presentation and quality across grill, deli, salad, entree, soup, desserts, and grab-and-go. Verify wellness initiatives, technology and remote ordering performance, and POS accuracy. Inspect cleanliness and organization throughout the servery and dining areas, FF&E condition, and compliance with administration procedures. Confirm food safety controls including temperatures, logs, allergen responses, handwashing, and equipment. Use this tool to drive consistent standards and identify improvement actions.
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