This RCGC Banquets BSA Inspection checklist helps supervisors assess banquet servers against hospitality standards. It covers greeting and introductions, on‑stage demeanor and grooming, small talk, menu and beverage knowledge and recommendations, allergy and special request checks, timely food and beverage service with correct accompaniments, escorting guests rather than pointing, immediate ownership and resolution of requests, proactive anticipation of needs, courteous checkbacks within 10 minutes, fond farewells, sincere invitations to return, and capturing guest preferences. Use this tool to drive consistent, exceptional service at banquets.
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