This operations visit checklist is designed for coffee shops and cafes to assess service quality, store environment, and compliance with operational standards. It covers guest service audits, staffing and training attainment, succession planning, and communication practices. Product mastery includes tasting culture and beverage standards for drip coffee, espresso, and featured items. Operations sections review redbook usage, cash handling, timekeeping, scheduling, and record retention. Product management, inventory and eRS compliance, team health, sanitation, food safety, and security are included, along with digital orders, deployment, business review, KPIs, waste management, and action items for follow-up.
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