Template

Operations Support Visit Checklist

by Rich Kilpatrick, from the Community

10+

This operations support visit checklist helps hospitality leaders assess cafe and restaurant performance across standards, service, and team. Review critical food safety controls such as handwashing facilities, allergen compliance, fryer management, cross-contamination risks, date labeling, and temperature monitoring. Verify training completion, fire safety records, and diary checks. Evaluate service quality, speed, FOH and BOH setup, prep levels, merchandising, POS and signage, team engagement, shift planning, and leadership effectiveness.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Counter Service Team Performance Review Checklist
Use this restaurant counter service team performance review to assess operations and guest experience. Evaluate exterior and interior presentation, customer cycle speed and accuracy, food preparation against corporate standards, FOH and BOH meetings, sanitation and safety practices, temperature controls, labeling and rotation, equipment condition, and staff certifications. Includes to go service checks and management engagement to drive consistent quality and compliance.
by Rick Thompson, from the Community
Downloads: 10+
Get
Template
Restaurant Unit Visit Checklist
This store visit template helps restaurant leaders evaluate front- and back-of-house standards across cleanliness, food safety, inventory controls, HR and training, facilities and maintenance, marketing and merchandising, bar service, restrooms, and overall guest experience. Use it to verify nightly counts, payroll and petty cash controls, allergen menu availability, staff scheduling, training documentation, and equipment maintenance. Assess BOH prep, line checks, refrigeration, fryer and smoker maintenance, and plate specs. Review FOH ambiance, seating, and service leadership. Standardize unit visits, capture notes, and rate performance to drive consistency and compliance across locations.
by Peter Jahn, from the Community
Downloads: 20+
Get
Template
Restaurant Food Safety and Shift Management
Use this operational checklist to uphold food safety, cleanliness, and smooth shifts in quick-service restaurants. It covers lobby and drive-thru presentation, guest experience, and detailed sanitation practices including handwashing, sanitizer strength, glove use, and allergen procedures. Temperature control sections guide grill, fryer, holding, refrigeration, and shake machine checks. Storage and labeling standards help prevent cross-contamination and waste. Security and safety items include lighting, back-door control, cash handling, evacuation plans, and fire equipment. Shift leadership focuses on stocking, build-to charts, fryer maintenance, coaching, communication, and labor management. Ideal for team leaders to audit performance and maintain compliance.
by Kip Sele, from the Community
Downloads: 0
Get
Template
Store Visit Report Template
This store visit report template helps retail and cafe managers assess standards across the sales floor and back-of-house. It covers merchandising and pricing compliance, cleanliness of seating areas and counters, food display labeling, condiment bar upkeep, and signage accuracy versus current promotions. Evaluate customer service at POS and handoff, the cafe order routine, barista engagement and drink quality, espresso calibration, and food heating procedures. Review shift leadership, staffing levels, deployment, daily and weekly cleaning plans, and team presentation. Customize the checklist to match your brand and standardize audits across locations.
by Giannis Pantazis, from the Community
Downloads: 0
Get

Counter Service Team Performance Review Checklist

Use this restaurant counter service team performance review to assess operations and guest experience. Evaluate exterior and interior presentation, customer cycle speed and accuracy, food preparation against corporate standards, FOH and BOH meetings, sanitation and safety practices, temperature controls, labeling and rotation, equipment condition, and staff certifications. Includes to go service checks and management engagement to drive consistent quality and compliance.

by Rick Thompson, from the Community

10+

Get

Template

Restaurant Unit Visit Checklist

This store visit template helps restaurant leaders evaluate front- and back-of-house standards across cleanliness, food safety, inventory controls, HR and training, facilities and maintenance, marketing and merchandising, bar service, restrooms, and overall guest experience. Use it to verify nightly counts, payroll and petty cash controls, allergen menu availability, staff scheduling, training documentation, and equipment maintenance. Assess BOH prep, line checks, refrigeration, fryer and smoker maintenance, and plate specs. Review FOH ambiance, seating, and service leadership. Standardize unit visits, capture notes, and rate performance to drive consistency and compliance across locations.

by Peter Jahn, from the Community

20+

Get

Template

Restaurant Food Safety and Shift Management

Use this operational checklist to uphold food safety, cleanliness, and smooth shifts in quick-service restaurants. It covers lobby and drive-thru presentation, guest experience, and detailed sanitation practices including handwashing, sanitizer strength, glove use, and allergen procedures. Temperature control sections guide grill, fryer, holding, refrigeration, and shake machine checks. Storage and labeling standards help prevent cross-contamination and waste. Security and safety items include lighting, back-door control, cash handling, evacuation plans, and fire equipment. Shift leadership focuses on stocking, build-to charts, fryer maintenance, coaching, communication, and labor management. Ideal for team leaders to audit performance and maintain compliance.

by Kip Sele, from the Community

Get

Template

Store Visit Report Template

This store visit report template helps retail and cafe managers assess standards across the sales floor and back-of-house. It covers merchandising and pricing compliance, cleanliness of seating areas and counters, food display labeling, condiment bar upkeep, and signage accuracy versus current promotions. Evaluate customer service at POS and handoff, the cafe order routine, barista engagement and drink quality, espresso calibration, and food heating procedures. Review shift leadership, staffing levels, deployment, daily and weekly cleaning plans, and team presentation. Customize the checklist to match your brand and standardize audits across locations.

by Giannis Pantazis, from the Community

Get

Operations Support Visit Checklist

About author

You might also like

Counter Service Team Performance Review Checklist

Restaurant Unit Visit Checklist

Restaurant Food Safety and Shift Management

Store Visit Report Template

You might also like

Counter Service Team Performance Review Checklist

Restaurant Unit Visit Checklist

Restaurant Food Safety and Shift Management

Store Visit Report Template