This OKC Market workflow checklist helps quick service restaurant teams audit daily operations. Review cleanliness of the parking lot, dining room, restrooms, FOH and BOH, and confirm drive-thru menu readiness. Evaluate friendliness at the drive-thru order point, service at windows and front counter, and overall guest experience. Check food taste via drive-thru orders, oil quality, hold times, and date labeling for bread and produce. Verify food safety practices, including completion of the food safety checklist and proper hand washing. Monitor operations such as speed of service under 4:30, PIC identification, posted and followed build to guides, use of destroy buckets, prep standards, stock and organization, and team communication. Track excellence standards, training progress with an up-to-date certification log, and people planning for future team leads and assistant managers.
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