Template

Hospitality Venue Operations Audit Checklist

by Mike Witkovsky, from the Community

20+

This comprehensive operations audit checklist helps hospitality and family entertainment venues evaluate standards across the entire guest journey. Assess exterior and lobby readiness, signage, cleanliness, lighting, and odors. Verify concourse and restrooms, guest services, POS, stanchions, and waivers. Review bar and kitchen hygiene, equipment condition, brixing, refrigeration, and food safety. Inspect arcade, laser tag, clip n climb, bumper cars, and attractions for safety, organization, and maintenance. Cover training programs, staffing, uniforms, guest hospitality, and shift management. Confirm licenses, health and safety documentation, first aid, and money handling procedures.

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Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Full Venue Audit Checklist
This full venue audit checklist helps hospitality teams assess the entire guest journey and site standards. Review exterior approach, signage, lighting, and cleanliness before entry. Evaluate welcome, door staff, uniforms, shift leadership, and customer acknowledgment. Check ambience including music, TVs, temperature, and odors. Inspect floors, furniture, menus, fixtures, and POS. Audit the bar for glassware, taps, merchandising, fridges, and cleanliness, plus payment terminals and tills. Include toilet hygiene, fixtures, consumables, and handwashing facilities, and assess outdoor or garden areas, lighting, furniture, paving, and safety. Use it to standardize inspections, identify maintenance issues, and improve guest experience.
by Murray Greer, from the Community
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Template
FOH Facilities Audit Checklist
This FOH facilities audit helps assess front of house standards across the entire venue, including exterior, lobby, bowling, concession and pickup counters, restrooms, bar and lounge, promenade, theaters for both facility and presentation, mezzanine, and game floor. Verify lighting, cleanliness, equipment functionality, temperature, signage, and safety. Includes checks for attractions like rock wall, bumper cars, VR, and laser tag, plus required compliance signage and licenses.
by Nick Vega, from the Community
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Template
Guest Experience Walkthrough Checklist
This guest experience walkthrough checklist is designed for cinema and theater venues to evaluate the entire customer journey. Assess exterior presentation, signage, and lobby readiness; verify POS and kiosks are working; and confirm staff are in uniform, welcoming, and productive. Review concessions for cleanliness, stocking, pricing accuracy, and safe food handling. Inspect restrooms for cleanliness, supplies, and odors. Check bar areas for organization, ID verification, and menu currency. Inside theaters, confirm lighting, seating condition, temperature, audiovisual presentation, posters, and trash management meet brand standards. Use this template to drive consistent, clean, and safe guest experiences.
by Steven Falgout, from the Community
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Template
Hospitality Manager Audit Checklist
Use this comprehensive hospitality manager audit to evaluate front-of-house and back-of-house standards across cafes and restaurants. The checklist covers exterior presentation and kerb appeal, guest journey and service leadership, grab-and-go and coffee stations, allergen controls, temperature checks, FIFO and stock rotation, cleaning and sanitation, restrooms, BOH facilities, pest control, waste segregation, equipment and utensil hygiene, probes and calibration, and food storage. Drive compliance, safety, and consistent quality while identifying training needs and opportunities to improve profit and guest satisfaction.
by David Taylor, from the Community
Downloads: 10+
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Hospitality Venue Operations Audit Checklist

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Full Venue Audit Checklist

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