This NSYD PM shift checklist supports hostel and hotel teams in running an efficient afternoon and evening operation. It guides front desk staff through reception setup, reading communication logs, logging into property systems such as Mews, Goki, CCTV and email, and preparing supplies. It covers guest check ins via kiosks and manual processes, accounting reviews and balance follow ups, property walks to ensure cleanliness and safety, coordination with kitchen and housekeeping, and end of night tasks such as kitchen close and restocking. It finishes with thorough handover and sign out to set up the night shift for success.
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