New MUL Restaurant Operations Checklist

This New MUL checklist supports restaurant managers in auditing day-to-day operations and food safety. It covers exterior cleanliness and lighting, critical controls such as hot and cold holding temperatures, sanitizer preparation, handwashing and glove use, cross-contamination prevention, and required logs. Non-critical checks include equipment cleanliness, storage and dating, restrooms, dumpsters, and NSF compliance. It also addresses equipment maintenance, safety and security practices, HR documentation, and customer service KPIs like OSAT, friendliness, OTD, and mystery shop scores. An action plan section enables documenting issues and corrective steps.