Template

Guest Service Standards Shop Checklist

by Areeb Manji, from the Community

10+

This guest service standards checklist helps quick service restaurants assess the customer experience and front of house execution. It covers greeting guests using the 10 3 rule, thanking guests, and order accuracy including condiments, napkins, straws, and receipts. Cleanliness checks include restrooms, beverage stations, tables, floors, and kitchen areas in guest view. Food quality and safety items verify food temperatures for burgers 125 F, fries 150 F, coffee 155 F, and cold drinks below 41 F, plus passing audits and maintaining regulatory standing. Team presentation, uniforms, name tags, and hair restraints are included. Operational details span menu boards, music, dine in presentation, drive thru, parking lot, landscaping, and dumpster area upkeep.

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Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
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Guest Service Standards Shop Checklist

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Feast Enterprises Guest Standards

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