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MOD Report The Stones - DPSAK

by 280792 Yuliasari, from the Community

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Description

A detailed operational guide for hotel Managers on Duty (MOD) outlining comprehensive inspection requirements across all hotel departments. The checklist covers essential areas including front office operations, housekeeping standards, lobby presentation, executive lounge management, fitness facilities, meeting rooms, restaurants, back of house operations, and detailed guest room inspections. It ensures consistent service delivery, maintains property standards, and enhances guest experience through systematic monitoring of cleanliness, functionality, and service quality. The guide emphasizes particular attention to VIP and Elite member services, facility maintenance, and staff engagement, while providing specific inspection points for each area of responsibility.

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MOD Report The Stones - DPSAK

Description

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