Manager on Duty Report Checklist for The Stones

This Manager on Duty checklist supports daily hotel operations at The Stones. It guides shift start tasks, communication with service teams, and review of guest recovery cases. It outlines standards for front office and housekeeping, lobby presentation, executive lounge engagement, fitness center and pool readiness, meeting room setup, and restaurant or outlet service. Back-of-house checks include cleanliness, equipment, loss prevention updates, and staff areas. A detailed guest room inspection section covers entrances, amenities, living and bedroom areas, bathroom fixtures, and general conditions such as lighting, carpets, odors, and balconies. The checklist concludes with shift handover to the next MOD to ensure continuity and guest satisfaction.