This Manager on Duty (MOD) report template for SUJAN Sher Bagh supports hotel and resort operations by standardizing end-of-shift checks and handovers. Capture guest in-house status, team briefings, phone handovers, guest feedback and complaints, and flagged issues. Verify SOP compliance and conduct comprehensive cleanliness checks across public areas, pathways, reception, boutique tent, gym, spa, poolside, campfire bar, kitchens, staff canteen, housekeeping and service pantries, laundry, offices, and back-of-house. Include security gate checks, signage, lighting, smoke detector and buzzer panels, lost and found, no-plastic compliance, and pool and towel readiness. Use this template to ensure consistent service quality and swift follow-up actions.
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