Template

Manager on Duty (MOD) Report Checklist

by Yunan Agung Prasetia, from the Community

This Manager on Duty (MOD) Report Checklist helps hotel leaders run consistent shifts and document key operational details. It covers lobby and bar lounge checks, guest welcome and escort, lift operation, cleanliness, promo displays, and public area standards. Spot-check guest rooms for defects, cleanliness, odors, amenities, and Wi-Fi or TV issues. Review meeting rooms, banquet storage, musholla, corridors, housekeeping pantry, canteen, and BOH areas. Verify aromatherapy and background music, toilets, exit doors, emergency stairs, and lighting indoors and outdoors. Include engineering checks for genset, tanks, heat pump, gas, and CCTV room. Capture guest courtesy visits, F&B outlet standards, breakfast and dinner setups, and restaurant cleanliness. Conclude with handover notes, occupancy, rooms out of order, next MOD, and open projects across housekeeping, engineering, and F and B.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty MOD Report Checklist for Hotels
This Manager on Duty report checklist helps hotel teams conduct operational walkthroughs across elevators, breakfast service, meeting rooms, corridors, lobby, housekeeping pantries, engineering controls, basement and back of house areas. It includes prompts to verify cleanliness, lighting, setups, signage, guest welcome and escorting, aromatherapy and music, toilet supplies, equipment conditions, and safety items like emergency exits. Record guest names and comments, inspect example rooms, track occupancy and out of order rooms, and document housekeeping, engineering, food and beverage, and front office projects. Finish with closing notes and a clear handover to the next manager on duty.
by Yunan Agung Prasetia, from the Community
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Template
Hotel MOD Report Template
This Hotel Manager on Duty (MOD) report template helps supervisors capture guest interactions, inspect public areas, bars, restaurants, and guest rooms, check safety and cleanliness, document incidents, and provide shift handover notes. Sections include lobby and exterior checks, food and beverage outlets, amenities, room inspections, incident logging, and sign off to maintain service quality and brand standards.
by Umpawan Duangrak, from the Community
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Template
Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty (MOD) Report Template
This Hotel Manager on Duty (MOD) report template supports daily hotel operations. Capture guest interactions and quality checks, inspect public areas and facilities across floors, F&B outlets such as Wxyz Bar and Crave Restaurant, Splash Bar and pool, as well as the Re:charge gym. Conduct guest room inspections focusing on cleanliness, amenities, safety, lighting, AC, minibar, and bathroom standards. Record incidents with status and details, summarize shift observations, and document handover actions. Add photos or videos for evidence and complete sign-off to ensure consistent service quality and property upkeep.
by Duangjai Rungrueangaree, from the Community
Downloads: 100+
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Manager on Duty (MOD) Report Checklist

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