Template

Manager on Duty MOD Report Checklist for Hotels

by Yunan Agung Prasetia, from the Community

This Manager on Duty report checklist helps hotel teams conduct operational walkthroughs across elevators, breakfast service, meeting rooms, corridors, lobby, housekeeping pantries, engineering controls, basement and back of house areas. It includes prompts to verify cleanliness, lighting, setups, signage, guest welcome and escorting, aromatherapy and music, toilet supplies, equipment conditions, and safety items like emergency exits. Record guest names and comments, inspect example rooms, track occupancy and out of order rooms, and document housekeeping, engineering, food and beverage, and front office projects. Finish with closing notes and a clear handover to the next manager on duty.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty (MOD) Report Checklist
This Manager on Duty (MOD) Report Checklist helps hotel leaders run consistent shifts and document key operational details. It covers lobby and bar lounge checks, guest welcome and escort, lift operation, cleanliness, promo displays, and public area standards. Spot-check guest rooms for defects, cleanliness, odors, amenities, and Wi-Fi or TV issues. Review meeting rooms, banquet storage, musholla, corridors, housekeeping pantry, canteen, and BOH areas. Verify aromatherapy and background music, toilets, exit doors, emergency stairs, and lighting indoors and outdoors. Include engineering checks for genset, tanks, heat pump, gas, and CCTV room. Capture guest courtesy visits, F&B outlet standards, breakfast and dinner setups, and restaurant cleanliness. Conclude with handover notes, occupancy, rooms out of order, next MOD, and open projects across housekeeping, engineering, and F and B.
by Yunan Agung Prasetia, from the Community
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Hotel Duty Manager's Report
Use this hotel duty manager's report to monitor daily operations and guest experience. Inspect entrances, lobby, guest bathrooms, restaurants, elevators, signage, parking, meeting rooms, housekeeping areas, corridors, guest floors and rooms, and back-of-house. Check safety items including emergency exits, lighting, CCTV and security staffing. Record findings, assign actions, and keep a clear audit trail to maintain cleanliness, tidiness, and control measures.
by shazzad hossain, from the Community
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Manager-On-Duty MOD Report
This Manager-On-Duty report template helps hotel leaders document shift readiness and daily operations. Capture weather and occupancy, pre-duty checks, guest engagement notes, and employee recognition. Inspect front office, lobby, guest rooms, food and beverage outlets, in-room dining, spa and pool, and meeting spaces for cleanliness, setup, and maintenance. Verify safety items like fire escapes, extinguishers, lifts, stairways, parking, and emergency lighting. Log issues, actions, and remarks with conducted on, prepared by, and location details.
by Emine Erdi, from the Community
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Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Manager on Duty MOD Report Checklist for Hotels

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