MOD Report 2021 Hotel Operations Checklist
by Ayu Yuliasari, from the Community
This MOD Report 2021 template supports hotel operations teams in assessing service and facility standards across front office, food and beverage, and guestrooms. It covers welcome and check in etiquette, loyalty enrollment, internet assistance, and closing. F and B sections include greeting, service posture, menu condition, speed of service, quality checks, and cleanliness. The room checklist spans entrance, wardrobe, minibar, TV, work desk, windows and curtains, balcony, bedding, bathroom, shower, and vanity, plus fixtures, lighting, power points, and AC. Use it to standardize audits, identify issues, and improve guest satisfaction.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.