Use this trial stay at hotel checklist to audit the end to end guest journey and room condition. It covers front office steps such as greeting, queue acknowledgment, loyalty enrollment, discreet room assignment, and directions. Food and beverage service standards include greetings, service speed, menu condition, cleanliness, and quality checks. The room inspection spans entrance hardware, wardrobe, minibar, television, work desk, windows and curtains, balcony, bedding and bedside controls, bathroom fixtures including WC, shower and vanity, and overall cleanliness and safety items like fire exit plans.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.