Esta lista de verificación para el Ejecutivo de Guardia en hoteles y resorts ayuda a inspeccionar áreas Front of House y Back of House, incluyendo lobby, salones, albercas, playa, spa, gimnasio y centros de consumo. Cubre auditorías de estándares de habitación, cena y etiqueta telefónica, con foco en limpieza, mantenimiento, amenidades, calidad de alimentos y bebidas, y servicio al huésped. Incluye espacios para retroalimentación de huéspedes, incidencias y observaciones generales para mejorar la operación diaria.
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