MOD DRESC Checklist del Ejecutivo de Guardia
by Marcela Gomez, from the Community
Checklist en espanol para el Ejecutivo de Guardia en hoteles y resorts. Cubre Front of the House y Back of the House, incluyendo motor lobby, lobby, salones, pasillos, banos de huespedes, albercas, playa, kids club, spa y gimnasio. Incluye revision de restaurantes y bares, cocina general, comedor de colaboradores, almacenes y caseta de seguridad. Audita estandar de habitacion, estandar de cena, secuencia de servicio, calidad de alimentos y bebidas y etiqueta telefonica. Facilita entrevistas con huespedes y registro de observaciones.
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