Plantilla integral para guardia ejecutiva en hotel orientada a supervisar la operación diaria. Incluye pronóstico de ocupación, estándares de fraseología telefónica, inspección de áreas como lobby, spa, gimnasio, pasillos, piscinas y playa, revisión de restaurantes y bares, y control de back of house. Cubre mantenimiento de equipos, calderas y chillers; auditoría detallada de habitaciones sobre amenidades, limpieza, minibar, iluminación, seguridad y confort; y evaluación del servicio en cena con tiempos, etiqueta, y calidad de alimentos y bebidas. Incorpora secciones para comentarios de huéspedes y colaboradores para impulsar mejora continua.
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