Guardia Ejecutiva: Checklist de Operación Hotelera
by Asistente Gerencia, from the Community
Plantilla en español para la guardia ejecutiva en un hotel o resort todo incluido. Incluye recorridos y verificaciones en restaurantes, bares, lobby, áreas públicas, spa, gimnasio y back of house, así como patrullaje de lobby para recoger comentarios de huéspedes. Contiene auditoría de etiqueta telefónica, registro de incidencias y un listado detallado de estándares de habitaciones y baños: limpieza, decoración, iluminación, tecnología, seguridad, amenidades y minibar. Define procedimientos de servicio del colaborador y reposición del minibar, además de lineamientos para áreas Preferred y políticas operativas. Ideal para asegurar cumplimiento y experiencia consistente.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.