Template

Manager on Duty Checklist for Resorts

by Ayada Housekeeping, from the Community

10+

This Manager on Duty checklist helps hotels and resorts uphold service culture and consistency across the property. Cover guest arrivals and departures, colleague grooming, and cleanliness across reception, jetty, public restrooms, spa, dive center, gym, shops, and back of house. Review food and beverage outlets including Zero Degrees, Kai, Ocean Breeze, Ottoman Lounge, Ile de Joie, In Villa Dining, and Magu. Inspect guest villas for bedding, amenities, mini bar, bathroom, internet, lighting, and pool. Confirm security patrols, safety equipment, and essential services checks.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

Template
Manager on Duty Checklist
This Manager on Duty Checklist helps hotel and resort leaders run consistent shift inspections and uphold service standards. It guides managers through key areas including main entrance, arrival lobby, back of house, public spaces, spa and gym, restaurants and bars, pool areas, and guest rooms. The template also covers turndown checks, room amenities, safety and security, housekeeping, maintenance, and landscape conditions. LQA sections for in villa dining, restaurant service, and spa treatment support quality audits, staff professionalism, timeliness, and guest satisfaction.
by Zahrah Ratna Sari, from the Community
Downloads: 10+
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Template
Manager on Duty Checklist for Hotels
This Manager on Duty checklist for hotels helps leaders run daily operations and deliver consistent guest experiences. It guides inspections across lobby and front office, guest rooms and elevators, lounge and bar, spa and pool areas, public restrooms, meeting and banquet spaces, and heart of house. It includes prompts for guest engagement, VIP readiness, mobile check in, facility cleanliness, safety and maintenance issues, and team standards. Food and beverage sections cover food safety logs, personal hygiene, equipment sanitation, temperature control, dishwashing, cross contamination prevention, and quarterly global food safety audits.
by MEA GM, from the Community
Downloads: 20+
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Template
Manager on Duty Inspection Checklist
Use this Manager on Duty inspection checklist to monitor hotel and resort operations across guest-facing and back-of-house areas. Cover reception, arrival jetty, restaurants and bars, pool and deck, kids club, tennis court, spa and gym, gardens and public toilets, and staff areas. Includes engineering and incidents notes plus a detailed guest room audit spanning bedroom amenities, minibar, lighting, pool deck, and bathroom standards. Support daily quality, cleanliness, safety, and service checks.
by Ismail Moosa, from the Community
Downloads: 0
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Template
Hotel Duty Manager Report Checklist
This hotel duty manager report checklist helps managers run thorough shift walkthroughs and document arrivals and departures, incidents, and VIP arrivals. Inspect key areas including lobby, front desk, concierge, guest floors, rooms, public toilets, kitchens, staff dining, spa and gym, pool, beach, emergency exits, ramps, signage, and back of house. Capture housekeeping and cleanliness, engineering and maintenance, security observations, and food and beverage notes. Spot check staff grooming, product knowledge, attitude, telephone etiquette, and guest interaction, and record exceptional performance.
by John Shafik, from the Community
Downloads: 0
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Manager on Duty Checklist for Resorts

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