Manager On Duty Report for Towers 2

This Manager On Duty report template is designed for hotel operations at Makkah Towers, focusing on daily shift oversight and guest experience. It guides duty managers through lobby and public area checks, front office presence, colleague grooming, luggage room and first aid readiness, and monitoring guest arrivals. Dedicated sections capture guest feedback across Towers 2, 3, 5, and 6. Detailed room inspection checklists cover cleanliness, amenities, safety signage, minibar, AC grills, linens, lighting, and overall condition. The template also includes telephone answering standards, parking and entrance inspections, and a final area for general comments and recommendations to support clear shift handover and continuous service improvement.