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Manager on Duty Hotel Operations Checklist 2017

by Lis Chen, from the Community

Downloads: 600+
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This manager on duty hotel operations checklist helps supervisors run hotel shifts with consistency. Cover pre arrival reviews, MOD handover, enrollment goals, occupancy and VIP tracking, room assignment and inspections, lobby ambience, guest greetings, queue management, luggage security, executive lounge engagement, gym and pool readiness, meeting room signage and facilities, restaurant service checks, back of house cleanliness, safety and loss prevention coordination, and end of shift handover. Use it to audit service, resolve issues quickly, and deliver an elevated guest experience.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.