Template

Hotel LOD Inspection Checklist

by Carolina Cordova, from the Community

This comprehensive hotel Leader on Duty inspection template helps monitor daily operations and guest experience across the property. Sections cover motor lobby, concierge, ballrooms, back of house, public restrooms, club lounge, spa, gym, front desk and PBX. It also includes detailed guest room and bathroom checks, food and beverage service standards, and loss prevention patrols and emergency readiness. Use it to track occupancy, VIPs, cleanliness, maintenance, safety and brand standards to drive consistency and service excellence.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Manager on Duty Report V2
Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.
by Suree Ploysomboon, from the Community
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Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
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Manager on Duty Hotel Operations Checklist 2017
This manager on duty hotel operations checklist helps supervisors run hotel shifts with consistency. Cover pre arrival reviews, MOD handover, enrollment goals, occupancy and VIP tracking, room assignment and inspections, lobby ambience, guest greetings, queue management, luggage security, executive lounge engagement, gym and pool readiness, meeting room signage and facilities, restaurant service checks, back of house cleanliness, safety and loss prevention coordination, and end of shift handover. Use it to audit service, resolve issues quickly, and deliver an elevated guest experience.
by Lis Chen, from the Community
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HHQSI Hotel Operations Checklist
This hotel operations checklist supports Managers on Duty with a structured, daily program across the property. It covers shift handover, service recovery, occupancy and VIP monitoring, front office tasks, housekeeping checks, lobby standards, executive lounge engagement, gym and pool readiness, meeting room and signage verification, restaurant and outlet service, and comprehensive back-of-house inspections. Items prompt cleanliness, safety, engineering defect reporting, internet checks, and guest experience audits, helping teams uphold brand standards and ensure smooth operations throughout each shift.
by Sheraton Hua Hin Resort and Spa, from the Community
Downloads: 0
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Hotel LOD Inspection Checklist

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