This housekeeping servicing audit checklist helps hotels standardize room and bathroom servicing. It covers guest interaction protocols (knock and announce, use of guest name, offer to return), presentation and PPE, DND compliance, service timing, and room tasks such as vacuuming or mopping floors, making beds with clean linens, opening curtains, emptying waste bins, arranging guest items, and replenishing amenities. Bathroom checks include replacing towels and laundry items, restocking amenities, wiping and polishing fixtures and counters, cleaning mirrors and glassware, and organizing toiletries. Use this template to monitor quality and maintain consistent service standards.
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