JITB Guest Experience Review Checklist Round 3
by Vinodh Bahuleyan, from the Community
Use this Jack in the Box guest experience review checklist to assess service and operations across drive thru and dining room. Audit greet times, friendly ordering, order confirmation, window service, sauce and condiment offers, bag accuracy, receipts, and exceptional service behaviors. Check food quality for fries, burgers, beverages, packaging, and temperature. Review back of house staging, holding cabinets, fried products, tacos, oil quality, prep, breads, saucing, microwave settings, and grilling steps. Verify speed, rush readiness, staffing, workstation deployment, and leadership. Inspect dining room cleanliness, restrooms, exterior, signage, and training certification.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.