Template

FOH Monthly Brand Standards Audit

by Richie Collins, from the Community

30+

This FOH Monthly Brand Standards Audit helps restaurant teams assess front of house performance across ambience, lighting, and cleanliness, with checks for correct menus, allergen information, and fully compliant table settings. It covers bar readiness, coffee machine cleanliness, approved coffee and soft drink availability, and guest-ready stock. Team communications and training are reviewed, including pre-shift briefs, access to SOPs, and coffee training. Guest experience is measured using targets for FeeditBack responses, NPS, social review scores, and timely case resolution to drive consistent brand standards every month.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Front of House Brand Standards Checklist
This front-of-house brand standards checklist helps restaurants maintain a consistent guest experience across every service. It covers dining room ambience, lighting, cleanliness, table settings, menus and allergen information, as well as bar setup, coffee station readiness, and stock levels for key beverages. Team communication and training elements include daily briefs, access to SOPs and portals, and recent coffee training. Guest experience KPIs are built in, including response volumes, NPS, social ratings, and timely case resolution, ensuring continuous improvement and brand compliance.
by Richie Collins, from the Community
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Template
Monthly Restaurant Brand Audit Checklist
Use this monthly restaurant brand audit checklist to assess dining room ambiance, cleanliness, table settings, and menu accuracy; verify allergen information is available; and review bar setup, coffee equipment, and stock readiness. Capture team communications and training activity, confirm access to SOPs and brand resources, and evaluate guest experience outcomes, including NPS, social reviews, and FeeditBack response times. Attach photos of a fully laid table and record observations to maintain consistent brand standards across locations.
by Richie Collins, from the Community
Downloads: 0
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Template
FOH Monthly Brand Standards Audit Checklist
Use this front of house monthly brand standards audit to check restaurant ambience, lighting, cleanliness, table setup, menus, bar readiness, coffee service, team communication, and guest experience metrics. Capture evidence, document scores, and ensure staff follow brand procedures and service steps. Standardize reviews across locations to protect brand consistency, improve reviews and NPS, and resolve feedback quickly.
by Richie Collins, from the Community
Downloads: 30+
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Template
Restaurant Brand Standards Audit
Use this restaurant brand standards audit checklist to review ambience, cleanliness, menu accuracy and allergen information, table setup, uniforms, exterior menus, bar readiness, coffee station, stock availability, team communications and training, SOP access, and guest feedback performance. Capture photos, document evidence, and track NPS and social ratings to maintain consistent service quality across locations.
by Richie Collins, from the Community
Downloads: 0
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FOH Monthly Brand Standards Audit

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