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Front of House Brand Standards Checklist

by Richie Collins, from the Community

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This front-of-house brand standards checklist helps restaurants maintain a consistent guest experience across every service. It covers dining room ambience, lighting, cleanliness, table settings, menus and allergen information, as well as bar setup, coffee station readiness, and stock levels for key beverages. Team communication and training elements include daily briefs, access to SOPs and portals, and recent coffee training. Guest experience KPIs are built in, including response volumes, NPS, social ratings, and timely case resolution, ensuring continuous improvement and brand compliance.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.