FC Operations Excellence Assessment

Use this FC Operations Excellence Assessment to evaluate QSR and in restaurant performance end to end. The checklist covers exterior and interior cleanliness, restrooms, uniform standards, kiosk readiness, hospitality and order taking, condiments and table service, and speed benchmarks including receipt to present R2P under 90 seconds and table service fulfillment under 135 seconds. Verify order accuracy, food and beverage quality for sandwiches, fries or hash browns, drinks, and desserts. Review behind the counter operations including product levels and secondary shelf life labeling, UHC holding times, fries station setup, drink staging, and order assembly. Assess shift cleanliness, crew positioning, hand washing, cashless and contactless payment readiness, and manager awareness of goals, while reinforcing customer first core values.