Template

CN Walk the Walk

by James Horner, from the Community

2,000+

Walk the Walk is a comprehensive operational checklist designed to maintain high standards across all aspects of business operations. The checklist covers external presentation including awning maintenance and window cleanliness, internal facility management focusing on cleanliness and ambiance, bathroom maintenance protocols, the six steps of customer service, barista priorities, coffee quality control, and marketing standards. This systematic approach ensures consistent service delivery, maintains facility standards, and promotes excellent customer experience. The checklist includes specific attention to detail in areas such as music volume, temperature control, stock management, and merchandising, while also emphasizing the importance of recognizing outstanding employee performance through the WOW recognition system.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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CN Walk the Walk

About author

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