This certified checklist helps drive in and quick service restaurant teams deliver consistent carhop WOW service. It covers carhop appearance and attire, hygiene, footwear, and required tools. Service behaviors include greeting and introducing oneself, eye contact and smiling, repeating orders, offering condiments, reminding guests how to request help, thanking and inviting them back, and timely checkbacks. It reinforces urgency and safe movement from bay to stall and back. A switchboard section guides friendly scripting, suggestive selling, repeating the order, providing the total, and closing the call professionally. Use this template to coach staff, standardize training, and monitor guest satisfaction and service quality on every shift.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.