Afternoon Tea MHRS

A detailed operational guide for luxury hotel afternoon tea service, outlining essential standards and procedures. The document covers everything from table settings and presentation to guest service protocols. Key elements include specific timing requirements, proper tea service etiquette, food presentation standards, and guest interaction guidelines. The guide emphasizes maintaining high-quality service through precise table layouts, proper tea preparation, standardized food presentation on three-tiered stands, and attentive guest care. Special attention is given to timing standards, cleanliness, ambiance, and proper handling of reservations and special requests. The document serves as a comprehensive reference for staff to ensure consistent, high-quality afternoon tea service that meets luxury hospitality standards.

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