This coffee shop quality audit form for the 60 Avenue branch of IDMI Coffee Roasting Co. helps managers evaluate day-to-day operations and ensure consistent standards. The checklist covers customer experience practices such as greetings, upselling, order accuracy, and service time; store appearance including displays, signage, and cleanliness; workstation readiness for cashier, espresso, brew, cold drinks, and food heating areas; food safety and hygiene with expiry checks, allergens, temperatures, FIFO, and sanitation; quality control for grinding, extraction, milk steaming, and recipes; maintenance of equipment from espresso machines to refrigerators; and internal reporting on ordering, wastage, schedules, cash handling, targets, training, and manuals.
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