This hospitality training template helps assess a host's greeting and service behaviors during Showtime. Use it to observe welcome within 10 seconds, warmth and appropriateness, smiles, and overall first impression. Verify payment steps including timely bill delivery, returning change or receipts, and thanking every guest, plus a warm farewell. Includes test questions on Showtime values and the six steps, space for notes, and guidance for delivering factual, constructive feedback.
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