This Performance Improvement Plan template helps healthcare leaders document underperformance and guide employees toward measurable improvement. It covers PIP objectives, start and end dates, and role expectations, with targeted checkpoints for patient intake validation, accurate demographic and insurance data capture, insurance verification, and proper EHR note documentation. The template also assesses system navigation skills in AdvancedMD, appointment scheduling proficiency, and overall workflow efficiency. Observations and recommendations sections highlight strengths, low-impact improvements, and urgent issues to address, supporting consistent coaching and compliance in patient-facing operations.
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