Environmental Services Accountability MMM Report
by Terry Treadwell, from the Community
Use this Environmental Services Accountability Monthly Meeting Model (MMM) report template to drive consistent hospital EVS performance. The checklist guides leaders through service metrics like HCAHPS, cleaning scores, AIDET validations, and patient rounding; people metrics such as staff rounding, engagement scores, action plans, recognition, and 30/60/90 check-ins; and finance and growth measures including productivity, cost management, contract compliance, contract labor reduction, FPC status, supply scanning, and overtime. Capture wins, identify support needs, and align on next steps before the next MMM.
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