This outpatient-focused checklist helps clinics prepare for COVID-19 and future public health emergencies. It covers planning roles and triggers, patient management and screening, internal and external communications, staff and patient education, infection prevention and control protocols, PPE use and conservation, environmental cleaning, occupational safety policies, and surge capacity planning with telehealth options. Guidance includes separating symptomatic patients, reinforcing respiratory etiquette, protecting non-clinical staff, and developing staffing and supply contingency plans.
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