This RPD Vendor Scoresheet v1.2 helps teams evaluate vendor performance in a consistent, auditable way. Score vendors against SLA and contract compliance, legal and regulatory requirements, standards, service delivery, resources, staff effectiveness, responsiveness, work quality, timeliness, planning, cost control, reporting, innovation, support, and customer satisfaction. Use the 1 to 5 rating scale with clear thresholds to identify excellence, highlight issues, and inform re evaluation or replacement decisions.
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