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HSE and Customer Experience Audit

by Tahir J. Butt, from the Community

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Audit template for fuel stations combining HSE compliance and customer experience checks. Sections include forecourt safety, emergency response, decantation controls, electrical safety, cash handling, security and CCTV, and non-fuel retail areas like tuck shop, car wash, oil change, and tyre shop. Evaluate staff PPE, training, and service standards, signage, cleanliness, lighting, equipment condition, and toilet facilities. Capture photos, verify documentation, and record observations to ensure safe operations and a consistent, high-quality customer experience.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

HSE and Customer Experience Audit for Fuel Stations | Free Template