This service standards inspection checklist helps fuel retail stations evaluate site presentation, safety, and customer experience. Inspect entrance and exit areas, landscaping, monolith and canopy branding, lighting, and signage. Verify forecourt cleanliness, condition of fuel dispensers and nozzle jackets, and the availability of a wiper bucket. Observe staff presentation, uniforms, name badges, footwear, greeting, and meter zero and final display. Record staffing levels including non fuel retail operations, confirm price list visibility, and review NFR areas for cleanliness and compliance. Assess customer toilets for clear wayfinding, cleanliness inside and out, adequate soap and tissues, and basic functionality without leaks.
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