Template

Customer Care Defects Inspection Report

by Michael McAlonan, from the Community

This construction report template helps teams capture and resolve customer care defects from first report to close-out. Record the client reference and submission date, classify issues such as roof or window leaks, blocked drains, electrical or heating faults, and more. Document previous attendances, plan remedial actions, and assign a Contracts Manager and QS. Log site induction needs, required access equipment or PPE, identify root cause with photos or videos, notify subcontractors, track follow-up actions, and attach close-out evidence.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Defect Report Template
Use this defect report template to document and manage defects found on site or on equipment. Record key details such as date, preparer, site name, and equipment serial number. Classify issues as A defects unsafe and out of service, B defects to be completed on or before the next site visit, or C defects observations and recommendations. Add descriptions, photos, and additional notes, indicate whether a site survey is required, and outline how remedial work can be carried out. Ideal for manufacturing, maintenance, and facilities teams to standardize reporting and speed corrective actions.
by Simon Storey, from the Community
Downloads: 10+
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Template
Corrective Action Report Template
Use this Corrective Action Report template to document safety, environmental, or quality issues on site. Record CAR number, client/site, date, preparer, location, and personnel involved. Capture a clear description of the issue, root cause or system breach against SWMS, PRA, site rules, or standards. Plan preventive actions, assign responsibilities, and note monitoring requirements. Attach evidence such as photos, toolbox talks, amended documents, and task observations. Includes sign-off fields for issuing team member and employer representative to close out the CAR.
by Rhett Falchi, from the Community
Downloads: 30+
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Template
BP Blocked Toilet Form
The BP Blocked Toilet Form enables facilities and maintenance teams to report and resolve blocked toilet issues efficiently. Capture affected services such as WCs, urinals, basins or sinks, note suspected causes like blockage, scale, collapse or flush mechanism faults, and pinpoint the location of the fault in traps, internal pipework, external drains or stacks. Record access issues, document actions taken such as rodding, plunging or using electromechanical devices, and attach photo evidence with descriptions. Log further actions required including parts, joint visits or CCTV, and add general observations or recommendations. Complete operational checks to confirm no NMPI situations or other defects, then collect builder and site manager signatures for clear accountability and compliance.
by Robert Milligan, from the Community
Downloads: 0
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Template
Construction Quality Non-Conformance Report
Capture and resolve construction quality issues with this non-conformance report template. Record project details, inspector, affected divisions and locations, describe defects, attach photos, and note root causes such as planning, training, instruction, supervision, procedures, or communication. Propose rectification actions, track approvals, reinspection, and sign offs from the superintendent and subcontractor to close out issues efficiently.
by James Kline, from the Community
Downloads: 20+
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Customer Care Defects Inspection Report

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Defect Report Template

Corrective Action Report Template

BP Blocked Toilet Form

Construction Quality Non-Conformance Report

You might also like

Defect Report Template

Corrective Action Report Template

BP Blocked Toilet Form

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